E-Commerce Support and FAQ

ClearCart is backed by a 30-day money-back guarantee, and supported by our online HelpDesk and articles in our KnowledgeBase. Our HelpDesk is officially available to our customers Monday-Friday, from 9 a.m. to 5 pm Pacific Time; but someone is almost always around to respond to the rare emergency which arises.

We take pride in providing top-notch customer service, both before and after your purchase. Anytime we get asked a question more than once, it goes into our Knowledgebase. And if it's not in the Knowledgebase, we get back to you through our support ticketing system quickly and efficiently.

Here are some useful links, whether you're already a customer, or thinking about becoming one:

FAQ - Our up-to-the-minute Knowledgebase and list of Frequently Asked Questions.

Submit Ticket - For existing customers, use our support ticketing system when the online documentation just isn't enough.